Privacy, terms & the fine print.

Disclaimer

Brand Better® provides strategic branding, copywriting, web design and related creative services for health-based businesses. Material on this site is for general business and informational purposes, not individualized medical, legal or financial advice.

Brand Better and Nicole Harlow do not diagnose, treat, prescribe for or promise outcomes related to any physical or mental health condition. Examples, testimonials and client projects do not guarantee specific business results.

Terms of Use

Last updated: October 21, 2026.

By accessing or using this website, you agree to these Terms of Use. If you do not agree, please do not use the site. The terms “we,” “us” and “our” refer to Brand Better®; “you” refers to site visitors and users.

This website describes our branding, copywriting, website design and related services. Service scope, pricing, deliverables and timelines are governed by a separate written agreement when you become a client.

Permitted use

You may browse the site and use its public features for lawful purposes. You may not copy, republish, commercially exploit, interfere with or misuse the site or its content without permission, except as allowed by applicable law.

You may not send spam or unlawful, harassing, infringing or misleading material through our forms or communication channels.

Intellectual property

Unless otherwise noted, the original Brand Better® website design, text, graphics, imagery and other content belong to Brand Better or their respective rights holders. Client brands and project examples may belong to their respective owners and are shown to illustrate our work.

You do not receive ownership or a license to our trademarks, logos or other intellectual property merely by visiting this website.

External links and booking services

This website may link to third-party sites and services, including our online appointment scheduler hosted by LeadConnector. Their availability, security and privacy practices are governed by their own policies. We do not control third-party websites.

Website information and warranties

We make reasonable efforts to keep website information useful and accurate, but content may change and is provided on an “as is” and “as available” basis to the extent permitted by law. We do not guarantee uninterrupted availability, error-free operation or any particular results from using the site.

Limitation of liability

To the extent permitted by applicable law, Brand Better is not responsible for indirect, incidental, consequential or special losses arising from your use of or inability to use this site. Nothing here excludes liability that cannot legally be excluded.

Governing law

These website terms are governed by the laws of Pennsylvania, United States, except where mandatory applicable law provides otherwise.

Changes to these terms

We may update these terms from time to time. The revised date shown on this page indicates when the current version was last updated. Continued use of this website after changes take effect signifies acceptance to the extent permitted by law.

Privacy Policy

Last updated: October 21, 2026.

This policy describes information that may be collected when you visit our website, contact us or use our online booking links. The types of information collected depend on how you interact with the site.

Information you provide

If you contact us, request information or book a consultation, you may provide your name, email address, phone number, business details and the information you choose to include in a message or intake form. Please do not submit sensitive medical records or patient information through general website contact or booking forms.

Website and usage information

Our website and service providers may process technical information, such as browser type, device information, IP address and pages visited, to operate, secure and improve the website. Cookies and similar technologies may be used when enabled by our hosting, analytics, embedded content or other site services. The exact tools installed should be reviewed before this policy is published.

How information may be used

Information you submit may be used to respond to inquiries, arrange consultations, provide requested services, manage client communications and maintain website security and operations. Where applicable, marketing communications should include a way to opt out.

Service providers and external platforms

We use WordPress hosting for this website and link to a LeadConnector-hosted booking calendar. Information entered directly into third-party services is also subject to their privacy terms. Other service providers may support website operations and client communication. We do not state that information is never shared: limited disclosure to providers or where required by law may be necessary.

Security and retention

We aim to use reasonable safeguards for personal information, but no internet transmission or storage system is completely secure. Retention periods may depend on the purpose of collection and applicable obligations; specific retention schedules should be confirmed for the systems in use.

Your choices

You may unsubscribe from marketing emails using an unsubscribe link when provided. For questions about information you have submitted, or to request access, correction or deletion where applicable, contact brandbetterco@gmail.com. We will consider requests in accordance with applicable law.

Children

Our services are directed to adult business owners and professionals, not children. We do not intentionally solicit personal information from children through this website.

Updates and contact

We may revise this privacy policy as our website and services change. The updated date at the top of the policy indicates the latest revision. For questions, contact Brand Better® at brandbetterco@gmail.com.